Shantui Service is always by your side. No matter how far apart we are, it's all because of you

Recently, Master Xu, an after-sales service staff member of Shantui excavators from Hainan Shanzhong, traveled over 200 kilometers to install the hammer pipeline for the SE75-10W equipment of customer Mr. Huang and conducted a comprehensive inspection of the other two equipment of Mr. Huang, providing him with all-round equipment maintenance and upgrade services. As a professional after-sales service personnel, Master Xu has always been committed to providing customers with comprehensive technical support and maintenance services. Upon learning that Mr. Huang had an excavator that needed to install a breaker hammer pipeline, Master Xu responded promptly and quickly formulated a detailed construction plan. After driving for several hours in a row to reach the location of Mr. Huang's farm, Master Xu quickly got to work. He skillfully installed the pipeline of the breaker and conducted strict tests and adjustments to ensure the smooth operation of the equipment. Meanwhile, Master Xu conducted a comprehensive inspection and maintenance of the other two pieces of equipment owned by Mr. Huang, enhancing their performance and reliability. Mr. Huang expressed great satisfaction with Master Xu's professional service and comprehensive inspection. He highly affirmed the efficient working attitude and excellent service quality of the Shantui Excavator after-sales service Center. Mr. Huang stated that Master Xu's professional skills and maintenance experience have brought a brand-new usage experience to his equipment, enabling him to complete engineering tasks more efficiently.

Shantui excavators will continue to uphold the principle that "customer satisfaction is our mission", maintain close communication with customers, deeply explore customer needs, and continuously improve technical levels and service quality to create greater value for customers!