Whole machine
Shantui Services: Helping Mines Stay Safe and Secure
On this sweltering summer day, Gan Hui, the after-sales engineer of Shantui excavators in Henan Province, conducted regular after-sales inspections on three mining construction equipment of Mr. Yao. Master Gan demonstrated the efficiency and reliability of Shantui's after-sales service through his actions, safeguarding the equipment of customers.
Throughout the entire after-sales inspection process, Master Gan maintained close communication with Boss Yao, thoroughly understanding the usage of the equipment and operational requirements. He patiently answered Boss Yao's questions and provided some suggestions and technical guidance to ensure the safety and efficient operation of the equipment.
Boss Yao highly praised Master Gan's professional service and meticulous attitude. He said, "Master Gan is a very experienced and responsible after-sales engineer." He conducted a very detailed inspection of the equipment and gave us a lot of valuable suggestions. We feel extremely at ease because of such an outstanding after-sales team as Master Gan, our equipment can always remain in good condition.
As a well-known domestic brand, Shantui excavators have always been committed to providing customers with high-quality after-sales service. Master Gan's superb skills and sincere service represent the professionalism and dedication of Shantui's after-sales team. Whether in the scorching summer or the freezing winter, they always stand firm on the front line of customers, providing timely and comprehensive after-sales support to them, and contributing their own strength to the development of the construction machinery industry.
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